If you would like specific training, or have any technical questions, at any time during instruction, please contact your assigned Instructional Designer (ID) directly via email or phone. The tech support hotline is provided for our students, but not recommended for our faculty.
You can make an appointment to come in for specific training. There is no formal training, so all assistance and training is provided at your request only. However, assistance is immediately available online for faculty. Go to CGCE Faculty Portal and click on CGCE Support Center to search our Knowledgebase. The Knowledgebase contains a wide variety of articles with detailed step-by-step instructions.
- Go to the CGCE Faculty Portal.
- Click on CGCE Support Center.
- Click on Submit a Ticket in the CGCE Support Ticket System window.
- Fill in the information under Your ticket details. Be specific as possible when submitting your ticket. The Instructional Designer on duty may assist you in off-hours.