Contact Your Instructional Designer

If you require assistance or support at any time during the development or instruction of your course, please contact the Instructional Designer assigned to your course directly via email or phone.

The Tech Support Hotline is provided for CGCE students, but not recommended for our faculty.

Note: Should you have an urgent issue over an evening or weekend, please submit an online support ticket. To submit an online support ticket, please do the following:

1. Go to the CGCE Faculty Portal.
2. Click on CGCE Support Center.
3. Click on Submit a Ticket in the CGCE Support Ticket System window.
4. Fill in the information under Your ticket details. Be specific as possible when submitting your ticket. The Instructional Designer on duty may assist you in off-hours.